Support

Contact TipTara

Need help with a payment, refund request, account, unauthorized charge, or payout issue? Contact TipTara directly.

Direct contact

Email: support@tiptara.app

Business name: TipTara

Service: Mobile tipping platform for voluntary customer tips to eligible service workers.

Website: TipTara website

Payment help

If you believe a payment was accidental, duplicate, or unauthorized, contact us with the payment date, amount, last four digits of the card, recipient name, and the name shown in the TipTara app or card statement.

Worker payout help

Workers must complete required identity, account, and payout verification before they can receive payouts. Payout timing can vary based on payment processing, verification, bank processing, payment processor rules, and Stripe account status.

No shipping support needed

TipTara does not sell or ship physical goods. There are no physical products, shipping methods, or delivery timelines connected to TipTara tips.